Leaptel Support
If you run into any difficulties, our friendly Melbourne-based call centre is on hand to help via phone, email or web chat.
Open 7 days a week:
Monday - Friday, 9:00am - 9:00pm AEST
Saturday & Sunday, 9:00am - 7:00pm AEST
An Internal ONT is where your Optical Network Terminal (ONT) is located on the inside of your premises. This type of ONT can access all speeds that Opticomm has to offer, giving you access to super-speed home internet.
The name Opticomm Velocity refers to the transition of Telstra Velocity customers onto the Opticomm network.
In 2020, Telstra Velocity was purchased by Uniti, and existing Telstra Velocity customers are being switched over to the Opticomm network – a next-generation fibre technology network.
Due to the Opticomm network transition, customers will need to choose a new Retail Service Provider (RSP) to provide home internet service on the Opticomm network.
If you run into any difficulties, our friendly Melbourne-based call centre is on hand to help via phone, email or web chat.
Open 7 days a week:
Monday - Friday, 9:00am - 9:00pm AEST
Saturday & Sunday, 9:00am - 7:00pm AEST