Your local team

100% Aussie service

Local Aussie experts

We’re proud to say that our call centre is Melbourne-based, inline with our home-grown origins. As a Leaptel customer, you’ll never have to worry about being shuffled between overseas operators and have the hassles that come with corporate call centres – we’re 100% local and here to help!

Dedicated to quality

Our call centre staff are dedicated to providing quality customer care, so you get the great Aussie service you deserve.

Highly trained

Leaptel staff are all highly trained by local call centre team leaders, so you can be confident that you are being connected to an expert to help resolve any issues.

Short wait times

We aim to answer calls and respond to e-messages within minutes and pride ourselves on short wait times for customers.