Financial Hardship

If in doubt, ask us to help you out!

Financial hardship summary

Leaptel understands that at times you may have difficulty paying your bills. This could be due to a variety reasons and may occur over a short or long period of time.

Leaptel has a Financial Hardship Policy that is designed to provide assistance and support to customers who are in difficult financial circumstances.

If you are experiencing financial difficulties please contact us to discuss your situation. We will assess your eligibility in line with our Financial Hardship Policy and in consultation with you provide an appropriate payment arrangement.

Read the full copy of our Financial Hardship policy.

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