Our staff are just around the corner, not on the other side of the planet. Instead of endlessly shuffling you between overseas operators when you just want help, we keep things local to solve your problems fast. Leaptel staff work in Melbourne – it’s that simple.
Providing local service reflects our home-grown origins. While many internet companies are the product of multinational mergers, we’ve kept things personal and local instead. There’s no substitute for knowing someone’s on the other end of the line who knows their stuff – and understands how to communicate it. The ‘human’ feel of Leaptel is a key reason people enjoy working with us and for us.
The people you talk to know the company inside out. They’re dedicated employees that know and love the company, our products & giving great service. That’s why they know better than anyone how to help. We also understand that people like speaking with people – so if we’re busy when you happen to call, we’ll get back to you as soon as we can.
Real service, fast.