Standard promotion terms & conditions
1. After the promotional period, the monthly service cost is the original plan rate.
2. This offer is available to new customers only; and
3. Does not automatically apply to current Leaptel services transferred to a new customer.
4. Not available for plan changes to a lower plan, and your current promotion would no longer apply.
5. Not valid with any other offer.
6. Leaptel reserves the right to amend or modify this promotion at its discretion.
If you have an existing Leaptel service and are seeking a promotional discount, please speak to our team and we will assess what we can do for you.
Fibre Upgrade Promotion terms & conditions
1. Available to customers who are ordering a fibre upgrade in an eligible nbn® location where nbn® is offering a change of technology upgrade from Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) to Fibre to the Premises (FTTP).
2. The price listed on the free fibre upgrade page is the monthly price you will pay including any and all discounts, offers and promotions. It does not include any additional fees outlined in the billing section of your plan’s Critical Information Summary for non-payment of your monthly invoice or for service extras.
3. Services with a change of technology upgrade from Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection from 3rd July 2024 to 23rd March 2026 must order a plan which has a download speed of 100Mbps or greater.
4. After the promotional period, the monthly service cost will automatically switch to the non-promotional pricing for the chosen plan, unless other promotions are applied by Leaptel.
5. If you downgrade the speed of your Fibre Upgrade Promotion plan your Fibre Upgrade Promotion pricing will no longer apply.
6. Promotion does not automatically transfer if ownership of the service is changed to another Leaptel customer.
7. Not valid with any other offer.
8. Leaptel reserves the right to amend or modify this promotion at its discretion.
Fixed Wireless Upgrade Promotion terms & conditions
1. Available to customers who are ordering a high speed tier plan (Fixed Wireless Fast or Fixed Wireless Superfast) in an eligible nbn® location.
2. The price listed on the nbn® Fixed Wireless plans page is the monthly price you will pay including any and all discounts, offers and promotions. It does not include any additional fees outlined in the billing section of your plan’s Critical Information Summary for non-payment of your monthly invoice or for service extras.
3. After the promotional period, the monthly service cost will automatically switch to the non-promotional pricing for the chosen plan, unless other promotions are applied by Leaptel.
4. Promotion does not automatically transfer if ownership of the service is changed to another Leaptel customer.
5. Not valid with any other offer.
6. Leaptel reserves the right to amend or modify this promotion at its discretion.
New Development Offer Promotion terms & conditions
1. Available to customers who order a FTTP connection at an eligible nbn® location after 11 May 2026 until the offer ends.
2. The value and duration of the promotion is dependent on the chosen plan speed.
3. The price listed on the new development offer page is the monthly price you will pay including any and all discounts, offers and promotions. It does not include any additional fees outlined in the billing section of your plan’s Critical Information Summary for non-payment of your monthly invoice or for service extras.
4. After the promotional period, the monthly service cost will automatically switch to the non-promotional pricing for the chosen plan, unless other promotions are applied by Leaptel.
5. Promotion does not automatically transfer if ownership of the service is changed to another Leaptel customer.
6. Not valid with any other offer.
7. Leaptel reserves the right to amend or modify the offer, or end the availability of the promotion at its discretion.
Last updated: 11/05/2026