Below lists any known outages that may be affecting our customers (all times Melbourne local time unless otherwise advised):

  • Opticomm – Ongoing – Keysborough VIC – Due to a capacity issue on Opticomm’s backhaul, customers Bentley Park, Hawk Fields & Somerfield may experience slow speeds during peak periods. The provider of the backhaul link had a scheduled upgrade on Friday 28 September but were unable to complete the work. We are awaiting an update from Opticomm on when this upgrade will be completed.
  • LBNCo – No reported issues
  • ADSL & NBN – No reported issues
  • OPENetworks – No reported issues
  • Internet – International – No reported issues
  • Internet – Australian Content – No reported issues
  • Hosted PBX – No reported issues
  • PSTN Voice – No reported issues
  • VoIP – No reported issues

General Outages: No reported issues

Planned Maintenance: We have no maintenance planned at this time.

NBN Maintenance: There is no advised maintenance at this time.

LBNCo Maintenance: There is no advised maintenance at this time.

OPENetworks Maintenance: There is no advised maintenance at this time.

Opticomm Maintenance:.

Jackass Flat, VIC, Tuesday 16.10.2018 00.00-07.00 – OptiComm wishes to advise that there will be planned maintenance carried out on their Exchange backhaul which will impact internet and phone services for up to 7 hours during the specified times for customers in the Evergreen Waters estate.

Eastland Shipping Centre VIC, Monday 17.10.2018 23.00 – 07.00 Tuesday 18.10.2018 – OptiComm wishes to advise that there will be planned maintenance carried out on their Exchange backhaul which will impact internet and phone services for up to 7 hours during the specified times.

Jordan Springs NSW, Friday 19.10.2018 11:00 – 11:30 – OptiComm advises there will be planned upgrade works taking place in Jordan Springs, NSW. This will impact only a portion of users in Jordan Springs for approximately 3 minutes during the listed outage window

Rippleside, VIC, Monday 22.10.2018 23.00 – 06.00 Tuesday 23.10.2018 – OptiComm advises there will be planned maintenance in Rippleside, VIC by the backhaul carrier to upgrade works. This will impact Internet and telephone services for up to 4 hours during the listed outage window

Melton South, VIC, Tuesday 23.10.2018 23.00 – 07.00 Wednesday 24.10.2018  OptiComm wishes to advise that there will be planned maintenance carried out on their Exchange backhaul which will impact internet and phone services for up to 8 hours during the specified times in Atherstone, Waterford County, Maplewood estates.

Mickleham & Craigieburn, VIC, Tuesday 23.10.2018 23.00 – 07.00 Wednesday 24.10.2018  OptiComm wishes to advise that there will be planned maintenance carried out on their Exchange backhaul which will impact internet and phone services for up to 8 hours during the specified times in Trillium and Craigieburn estates.

Barangaroo, NSW, Friday 26.10.2018 00.30 – 01.00 Wednesday 24.10.2018 – OptiComm advises there will be planned works for Barangaroo, NSW. This will impact both Internet and telephone services for 2 minutes during the listed outage window.