Unplanned Outage - 30 November 2023 09:30 AM AEDT

Impacted Locations: Patricia Street

Outage Updates:

01 December 2023 01:50 PM AEDT:

Opticomm has advised that their technician is currently waiting for building management to provide access so they can investigate the issue. No ETA at this time.

30 November 2023 10:43 AM AEDT:

OptiComm have advised that there is currently an unplanned network outage impacting customers in Patricia Street, Mays Hill. This is currently under investigation by the OptiComm Network Operations team and at this stage no ETR has been provided. Further updates will follow as OptiComm has more information available.

Unplanned Outage - 01 December 2023 07:00 AM AEST

Impacted Locations: Tannum Blue

Outage Updates:

01 December 2023 03:56 PM AEST:

OptiComm have confirmed that technicians are still on-site attempting to resolve the issue. The problem is believed to be caused by faulty hardware and replacement equipment is being sourced to resolve the issue ASAP.

01 December 2023 12:49 PM AEST:

Opticomm has advised they currently have a technician on-site investigating the issue. No ETA is available yet.

01 December 2023 09:54 AM AEST:

OptiComm has advised that there is currently an unplanned outage impacting services in the Tannum Sands Area. This is currently under investigation by the OptiComm network operation team and has been referred to the backhaul carrier as well for further investigation.

Planned Outage - 02 December 2023 12:00 AM AEDT - 02 December 2023 07:00 AM AEDT

Impacted Locations: 3TAG Traralgon 2 CSAVIC

Outage Updates:

20 November 2023 10:40 AM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 02 December 2023 12:00 AM AEST - 02 December 2023 04:00 AM AEST

Impacted Locations: 4CAI Cairns CSAQLD

Outage Updates:

20 November 2023 09:44 AM AEST:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 4 hours while this maintenance occurs.

Planned Outage - 02 December 2023 12:00 AM AEST - 02 December 2023 04:00 AM AEST

Impacted Locations: 4TNS Townsville 2 CSAQLD

Outage Updates:

20 November 2023 09:46 AM AEST:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 4 hours while this maintenance occurs.

Planned Outage - 04 December 2023 12:00 AM AEDT - 04 December 2023 01:30 AM AEDT

Impacted Locations: Oaktree Rutherford Rutherford NSW

Outage Updates:

01 December 2023 04:39 PM AEDT:

OptiComm have advised that there is required urgent works on the Oaktree Rutherford estate arranged for Monday Morning. All services in the area will be interrupted during the maintenance window specified.

Planned Outage - 04 December 2023 12:00 AM AEDT - 04 December 2023 07:00 AM AEDT

Impacted Locations: 3CBN Cranbourne 2 CSA VIC

Outage Updates:

20 November 2023 11:02 AM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 04 December 2023 03:00 AM AWST - 04 December 2023 04:00 AM AWST

Impacted Locations: Trinity Alkimos WA

Outage Updates:

01 December 2023 07:57 AM AWST:

OptiComm has advised that urgent works will be completed in the Alkimos area to resolve a reported congestion issue within the area. Services may be offline for around 1 hour while this migration occurs.

Planned Outage - 04 December 2023 07:00 AM AEDT - 04 December 2023 10:00 AM AEDT

Impacted Locations: Arcadia Group Hidden Valley Wallan VIC

Outage Updates:

01 December 2023 04:41 PM AEDT:

OptiComm have advised that there is required urgent works on the Hidden Valley estate in Wallan. OptiComm have confirmed that required works were not able to be completed previously and a further period of urgent maintenance is required to resolve this issue permanently.

Planned Outage - 06 December 2023 12:00 AM AEDT - 06 December 2023 07:00 AM AEDT

Impacted Locations: 3BEN Bendigo 2 CSA VIC

Outage Updates:

20 November 2023 11:27 AM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 06 December 2023 12:00 AM AEDT - 06 December 2023 07:00 AM AEDT

Impacted Locations: 3SHP Shepparton 2 CSA VIC

Outage Updates:

20 November 2023 11:28 AM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 06 December 2023 12:00 AM AEDT - 06 December 2023 07:00 AM AEDT

Impacted Locations: 3TAG Traralgon 2 CSA VIC

Outage Updates:

20 November 2023 12:03 PM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 06 December 2023 12:00 AM AEDT - 06 December 2023 07:00 AM AEDT

Impacted Locations: 3TMN Tullamarine 2 CSA VIC

Outage Updates:

20 November 2023 12:05 PM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 06 December 2023 12:00 AM AEDT - 06 December 2023 07:00 AM AEDT

Impacted Locations: 3WER Werribee 2 CSA VIC

Outage Updates:

20 November 2023 12:07 PM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 06 December 2023 12:00 AM AEDT - 06 December 2023 07:00 AM AEDT

Impacted Locations: 3WHL Wheelers Hill 2 CSA VIC

Outage Updates:

20 November 2023 12:11 PM AEDT:

Our upstream provider has advised us of planned maintenance to occur during the maintenance window above. Services may be offline for up to 7 hours while this maintenance occurs.

Planned Outage - 06 December 2023 04:00 AM AWST - 06 December 2023 04:30 AM AWST

Impacted Locations: Banksia Grove Banksia Grove WA, Banksia Grove Carramar Banksia Grove WA

Outage Updates:

22 November 2023 01:14 PM AWST:

OptiComm has advised there will be planned maintenance in Banksia Grove to upgrade equipment within the estate. Services may be offline for up to 30 minutes while this upgrade occurs.

Planned Outage - 12 December 2023 12:00 AM AEDT - 12 December 2023 07:00 AM AEDT

Impacted Locations: 3SHP Shepparton 2 CSA VIC

Outage Updates:

There is no update yet.

Planned Outage - 12 December 2023 12:00 AM AEDT - 12 December 2023 07:00 AM AEDT

Impacted Locations: 3BEN Bendigo 2 CSA VIC

Outage Updates:

28 November 2023 10:33 AM AEDT:

Our upstream provider has advised that there will be planned maintenance impacting services for up to 7 hours during the maintenance window specified.

Planned Outage - 13 December 2023 11:00 PM ACDT - 14 December 2023 07:00 AM ACDT

Impacted Locations: 5PTA Port Augusta 2 CSA SA

Outage Updates:

28 November 2023 10:51 AM ACDT:

Our upstream provider has advised that there will be planned maintenance impacting services for up to 6 hours during the maintenance window specified.