Extra tips to help you get the
best home internet experience
From understanding how your devices affect your speed, to which Wi-Fi band to use, the difference between dual-band and tri-band routers, and when it’s worth using a wired Ethernet connection – we’ve got the tips to help you get the most out of your internet!
Are your devices holding you back?
Even if your router is well-equipped to support your internet plan, your device could still be the bottleneck. Older Wi-Fi standards like Wi-Fi 4 or 5, or even limited hardware on newer standards can cap your speeds.
That’s why it’s worth checking your device manufacturer’s specs to see what maximum Wi-Fi speed it supports.
Understanding Wi-Fi bands
Most routers support 2.4GHz and 5GHz frequency bands (or “channels”), while newer Tri-Band routers may also offer 6GHz support. These are the frequencies your Wi-Fi signal uses.
Here’s how they impact your performance:
| Band | Best for | Trade-offs |
|---|---|---|
| 2.4GHz | Greater coverage, basic web browsing and low-bandwidth tasks | Slower speeds, susceptible to more interference |
| 5GHz | Faster than 2.4Ghz, ideal for streaming, gaming, and video calls | Has a shorter range |
| 6GHz | Fastest frequency band with lower latency; ideal for gaming and 4K streaming | Requires Wi-Fi 6E/7, and has a shorter range similar to 5Ghz |
- 5GHz or 6GHz is ideal for high-performance use cases, but only if you’re within a shorter range.
- 2.4GHz has broader coverage but is more prone to interference from other devices (microwaves, baby monitors, etc.). This interference could actually impact the coverage, so it’s worth testing each frequency band to see what works best for you.
Dual-band vs tri-band routers:
What’s the difference?
A dual-band router has two frequencies (2.4GHz and 5GHz), while a tri-band router adds an additional 5GHz or 6GHz band.
- Tri-band routers can split traffic more efficiently across multiple devices.
- In busy households, this can prevent slowdowns from too many devices competing for bandwidth.
- In mesh setups, the extra band is often used as a dedicated “backhaul” — keeping node-to-node traffic separate from your devices.
Using a wired connection vs Wi-Fi
Wi-Fi is great for flexibility, but if you’re gaming, working, or streaming in 4K, connecting your device to your router via an Ethernet cable will give you the fastest, most reliable experience possible.
Different types of Ethernet cables exist, but it’s recommended to use at least CAT 6 cables to ensure you achieve the full speeds of your internet plan, particularly if you have a multi-gig connection.
| Ethernet Cable Categories | Supported Cable Speeds at Maximum Cable Distance |
|---|---|
| CAT 6a | Up to 10Gbps to 100 metres |
| CAT 6 | Up to 5Gbps to 100 metres |
| CAT 5e | Up to 1Gbps to 100 metres |
| CAT 5 | Up to 100Mbps |
If you’re using a mesh Wi-Fi system, connecting your mesh units together via Ethernet can also significantly improve performance and stability, especially in larger homes.