BYO router and connect your new Leaptel service

Using your own modem

You’ll need a modem or router to connect to your Leaptel service. While most people choose to purchase pre-configured hardware from us, you can choose to use your own modem instead. Check out the information below before you make a decision!

Things you need to know before choosing to BYO

Leaptel support staff may not be able to provide full support if you experience connection issues and you’ve connected with your own hardware.

Make sure it’s compatible

To successfully use your own router, make sure it meets the requirements below.

Service authentication

We use IPoE/DHCP and PPPoE authentication depending on the requirements of the network.

Locked modems

Some modems, can be locked to a network and will not be able to be configured – make sure your modem isn’t locked before choosing the BYO option.

Configuration

With BYO modems our support is limited. That means you will need to be able to configure your device appropriately.

Network requirements for your router

nbn^® FTTC, FTTP, HFC & Fixed Wireless

Router with an ethernet WAN port capable of IPoE/DHCP (PPPoE is also supported as a secondary option).

nbn^® FTTN & FTTB

VDSL modem router capable of IPoE/DHCP (PPPoE is also supported as a secondary option).

Opticomm

FTTP – Router with an ethernet WAN port capable IPoE/DHCP works in most locations, however, some locations only support PPPoE.

FTTB – VDSL modem router capable of IPoE/DHCP works in most locations, however, some locations only support PPPoE.

HFC – Router with an ethernet WAN port capable of PPPoE authentication is required – Opticomm’s HFC network does not support IPoE/DHCP.

Lynham Networks (Lightning)

Router with an ethernet WAN port capable of PPPoE authentication is required – Lynham Networks (Lightning)’s network does not support IPoE/DHCP.

Non-compatible modem routers

Huawei 659 with custom ISP firmware. Specifically the TPG provided Huawei 659, but other versions of this device also have difficulties.

Netgear and TP-Link routers

Some VDSL modem routers need to be switched to wireless router mode to enable an ethernet WAN connection. This is a common feature on some TP-Link and Netgear devices.