We’re excited to share some great news: Leaptel has been recognised at the 2025 Telecommunications Industry Excellence Awards, winning the Commitment to Customer Service award.

This one is special. It reflects the work we’ve put into helping our 100% Aussie-based support team deliver faster answers, clearer communication, and a smoother experience every time you get in touch. Our goal? Making it easier than ever to get issues sorted out so you can get back to enjoying your internet without hassle.

The real reward, though, is hearing from you. The feedback we’ve received about the quality of our support tells us that we’re on the right track and motivates us to keep improving.

A shiny new trophy is nice, but what really matters is making sure every interaction is quick, clear and gets you back to doing what you actually want to be doing – which, much as we enjoy helping, probably isn’t talking to us!