To connect up to your Leaptel internet connection, a modem router is required. This device communicates with Leaptel’s network to get you connected, and also provides the WiFi network that allows you to access the internet via wireless.

If you choose not to get your modem router through Leaptel, you need to ensure the modem router you have is compatible with our network. If you are purchasing a new modem router for your Leaptel connection, please ensure it meets the below requirements.

Note: in some premises a device is installed which may look like a modem router, but in most cases this is the Network Termination Device (NTD) for your internet connection, provided by the network carrier. A carrier NTD cannot be reconfigured and used independently without a router. A PPPoE configured device needs to be plugged into the NTD to get a working internet connection.

Minimum requirements for all services:
Leaptel uses a mixture of IPoE/DHCP and PPPoE authentication for its services depending on the requirements of the network provider (eg. nbn, Opticomm etc.) and you will need to be able to configure your device appropriately.

Some modem routers provided by other ISPs may not work with our network as they are not able to be reconfigured or are locked to their network. See the bottom of this page for a list of known devices that will not work with our network.

Please read the appropriate tab below for your service type to find out the requirements for your modem router.