Please note, we currently don’t ship modems to PO Box addresses.
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The installation and activation of your nbn® FTTP service with Leaptel will not result in the cancellation of any pre-existing FTTN/FTTC service with another provider.
After placing this order, don’t forget to cancel the existing service(s) with your current provider and ensure you comply with their terms and conditions.
After placing this order, don’t forget to check the cancellation of your existing service(s) with your current provider and ensure you comply with their terms and conditions.
If this is the first Redtrain service you have ordered, you will need to contact Redtrain to confirm if a New Development Charge (NDC) applies on 1300 787 178.
Not sure what this means? Find out more about NDCs on our website.
To get you upgraded to FTTP, To get your service connected, you will need to choose your preferred date and time for the technician to attend your property. Choose from one of the options below, and we’ll send you an email to confirm your booking details, along with important information about your site visit.
If the times available do not suit, please choose a time slot now to place your order and call the Leaptel team immediately to change it on 1300 205 327.
(can be up to 30 days in advance)
Please note: for all Redtrain, ASN Telecom, Frontier and Lynham Networks (Lightning) services your order will take up to 1 – 2 business days to process, so connection date may vary. You will receive a confirmation email and text message when your service is activated.
Please ensure your phone service remains active with your current provider until we have successfully ported it over. Some providers may charge termination fees, so be sure to check the terms and conditions of your current contract.
If you have any questions, please get in touch with our team so we can assist you.
